Splinterpic, operated by Techflunky Labs, LLC ("we," "us," or "our"), a Michigan limited liability company located in Battle Creek, Michigan 49015, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image generation platform.
1. Information We Collect
A. Information You Provide Directly
- Account Information: Name, email address, password (encrypted)
- Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)
- Profile Data: Optional profile photo, display name, bio
- Content Inputs: Text prompts, reference images, and other inputs you provide for image generation
- Support Communications: Messages, feedback, and correspondence with our support team
B. Information Collected Automatically
- Usage Data: Pages visited, features used, time spent, generation history
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Server logs, error reports, diagnostic data
- Cookies & Similar Technologies: See our Cookie Policy for details
- Analytics Data: Aggregated usage statistics, performance metrics (if you consent)
C. Information from Third Parties
- OAuth Providers: If you sign in via Google or GitHub, we receive basic profile information (email, name, profile photo)
- Payment Processors: Stripe provides transaction status and billing information
2. How We Use Your Information
We use your personal data for the following purposes:
Service Delivery (Legal Basis: Contract Performance)
- Provide, maintain, and improve the AI image generation service
- Process your prompts and generate images
- Manage your account and subscription
- Process payments and send transaction receipts
- Store your generated images and creation history
Communication (Legal Basis: Contract Performance & Legitimate Interest)
- Send service-related notifications (e.g., quota warnings, downtime alerts)
- Respond to your inquiries and provide customer support
- Send account security alerts
Platform Improvement (Legal Basis: Legitimate Interest)
- Analyze usage patterns to improve features and user experience
- Develop new features and services
- Conduct research and development on AI technology
- Monitor and maintain platform performance and security
Legal Compliance & Safety (Legal Basis: Legal Obligation & Legitimate Interest)
- Enforce our Terms of Service and Acceptable Use Policy
- Detect and prevent fraud, abuse, and security incidents
- Moderate content to prevent harmful or illegal material
- Comply with legal obligations and respond to lawful requests
- Protect the rights, property, and safety of Splinterpic, our users, and the public
Marketing (Legal Basis: Consent)
- Send promotional emails about new features, offers, and updates (only if you opt in)
- You may unsubscribe at any time using the link in our emails
3. How We Share Your Information
We do not sell your personal data. We may share your information with:
Service Providers
- Cloudflare: Infrastructure, CDN, DDoS protection, and edge computing
- Stripe: Payment processing (subject to Stripe's privacy policy)
- Email Services: Transactional email delivery (MailerSend or similar)
Business Transfers
If Splinterpic is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.
Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Subpoenas, court orders, or legal processes
- Requests from government agencies or law enforcement
- Situations involving potential threats to public safety
With Your Consent
We may share your information for other purposes with your explicit consent.
4. Data Retention
Account Data: Retained for as long as your account is active, plus 30 days after account deletion.
Generated Images: Stored indefinitely unless you delete them or close your account.
Payment Records: Retained for 7 years to comply with tax and accounting requirements.
Backup Data: Deleted backups may persist for up to 90 days in our backup systems.
Analytics Data: Anonymized usage data may be retained indefinitely for research purposes.
5. Your Privacy Rights
GDPR Rights (EU/EEA/UK Users)
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Delete your personal data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for marketing or analytics at any time
- Right to Lodge a Complaint: File a complaint with your local data protection authority
CCPA/CPRA Rights (California Residents)
- Right to Know: Request disclosure of personal information collected
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information (we do not sell data)
- Right to Correct: Request correction of inaccurate personal information
- Right to Limit Use: Limit use and disclosure of sensitive personal information
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising your rights
Exercising Your Rights
To exercise any of these rights, please contact us at:
We will respond to verified requests within 30 days (GDPR) or 45 days (CCPA).
6. International Data Transfers
Splinterpic is based in the United States. If you access our Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries.
We rely on appropriate safeguards for international transfers, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions by the European Commission (e.g., for transfers to approved countries)
7. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data encrypted in transit (TLS) and at rest (AES-256)
- Access Controls: Role-based access controls and principle of least privilege
- Authentication: Strong password requirements and optional two-factor authentication (2FA)
- Monitoring: 24/7 security monitoring and intrusion detection
- Regular Audits: Security assessments and vulnerability scanning
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Age Requirement
The Service is intended only for users who are at least 13 years of age. Users under 18 must have parental or guardian consent to use the Service. We do not knowingly collect personal information from anyone under 13. If we discover that we have collected information from a person under 13, we will promptly delete it and terminate any associated account.
If you are a parent or guardian and believe your child (under 13) has created an account or provided us with personal information without your consent, please contact us immediately at privacy@splinterpic.app.
9. AI Training & Model Improvement
Your Content:
- We do NOT use your prompts or generated images to train AI models
- Your content is private and only used to provide the service to you
- Aggregated, anonymized usage statistics may be used for platform improvement
Third-Party AI Models:
- We use Cloudflare AI and other providers for image generation
- These providers have their own data processing terms
- We select providers that commit to not using customer data for model training
10. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:
- Posting the new Privacy Policy on this page
- Sending an email notification
- Displaying a prominent notice in the Service
Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Techflunky Labs, LLC
Battle Creek, Michigan 49015
Email: privacy@splinterpic.app
Website: splinterpic.app
For urgent privacy concerns or data access requests, please include "PRIVACY REQUEST" in your email subject line for expedited handling.
By using Splinterpic, you acknowledge that you have read and understood this Privacy Policy.